Turn appliance repair calls into verified addresses
HearLoc converts each recorded repair call into a validated service address — with unit number and access notes — so the tech reaches the right door inside the service window.
Appliance repair runs on tight service windows. When the address taken over the phone is off by a digit or a unit number, the tech burns the window driving to the wrong place — and the customer who waited all morning is the one who leaves the bad review.
Where appliance calls go wrong
- Apartment and condo unit numbers missed or misheard on a busy intake call.
- Service address confused with the billing address the caller also mentions.
- A street corrected mid-call — "1500, sorry, 500" — with the first number kept.
- Buildings that are hard to find, gate codes never written down.
How HearLoc fixes it
HearLoc takes the call recording you already capture, transcribes it, pulls out every address, labels service vs. billing, grabs the unit number and access notes, validates against Google mapping data, and flags only the calls that are genuinely unclear. The verified result reaches your workflow by REST API or signed webhook (native connectors and Zapier are on the roadmap).
What it costs
Published, flat plans starting at $49/month, with a free trial. The first prevented wasted truck roll usually pays for the month.
Frequently asked questions
Does it capture apartment and unit numbers?
Yes — unit/suite numbers and access notes are captured from the same call and attached to the verified address, since those cause failed appliance-repair visits even when the street is right.
Will it confuse the billing address with the service address?
No. HearLoc labels each address by role (service, billing, etc.), so a tech is never sent to the billing address by mistake.
Do I need to replace my scheduling software?
No. HearLoc is a focused add-on that turns calls into verified addresses and delivers them by API or webhook alongside your existing scheduling tool.
Already using a field-service suite?
HearLoc is an add-on, not a replacement. See how it works alongside ServiceTitan, Jobber, and Housecall Pro, or compared to manual address entry.
Stop losing service windows to wrong addresses
Turn your recorded calls into verified, dispatch-ready addresses. Start a free trial, or connect your call recordings by API or Twilio.
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