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Use case

Confirm the address from every booking call

HearLoc takes each recorded booking call, validates the spoken address against map data, captures the access notes, and flags only the uncertain ones — so you confirm the right address before a truck ever rolls.

The wrong-address problem is born on the booking call. An address comes over a noisy line, half-spelled, sometimes corrected mid-sentence, while whoever answered is juggling three other things. It gets typed as heard, and nobody checks it again until a tech or driver is already at the wrong door.

What HearLoc confirms on each call

  • Transcribes the recording with two speech engines cross-checked, so a misheard digit is caught instead of dispatched.
  • Validates the address against Google Address Validation — non-existent addresses are rejected, not sent out.
  • Keeps the final, corrected address when the caller fixes it mid-call.
  • Captures access notes — unit numbers, gate codes — from the same call.
  • Flags only the low-confidence calls for a quick human confirm; the rest pass straight through.

No change to how you book

HearLoc is an add-on, not a new phone system or a script your team has to learn. It works behind the call recording you already keep and returns the confirmed address by REST API or signed webhook (CSV export today; native connectors and Zapier on the roadmap), so it drops into your existing booking and dispatch flow.

Frequently asked questions

Does this replace my booking team or phone system?

No. HearLoc works behind your existing call recording. Your team books calls exactly as they do now; HearLoc confirms the address from the recording and surfaces only the uncertain ones for a quick check.

How fast is the confirmation?

Each recording is processed automatically in seconds to under a minute, so the verified address is ready well before dispatch rather than discovered at the wrong door.

What does it cost?

Flat, published plans from $49/month with a free trial — separate from whatever booking or dispatch software you already run.

Confirm the address before you dispatch

HearLoc is an add-on alongside whatever dispatch/CRM and phone system you already run. Verify addresses from your call recordings by REST API or signed webhook — plans from $49/month with a free trial.

Related: HearLoc vs manual address entry · The true cost of wrong-address dispatch