Turn plumbing service calls into verified addresses

A burst pipe does not make for a calm phone call. The customer is stressed, water is spreading, and the address comes out fast and half-spelled while your office tries to slot an emergency into the day. One wrong digit and a plumber rolls to the wrong property while the real one floods.

Speed and stress make addresses slip

Emergency intake is exactly when addresses get mistyped: the pressure to dispatch fast, a rattled caller, a unit number said once. A failed dispatch here is not just wasted fuel — it is a flooding property waiting longer for help.

How HearLoc fixes it at intake

You already record your calls. HearLoc takes each recording and, automatically:

• Transcribes the call with speech recognition tuned for phone-quality audio.
• Extracts every address and labels each by role — service vs. billing.
• Captures the access details that matter: unit number, gate code, entrance notes.
• Validates each address against Google mapping data and keeps the corrected one when the caller fixes a number mid-call.
• Flags only the uncertain calls for a quick confirm so emergencies still move fast.

Works with the tools you already run

HearLoc is not another all-in-one field-service suite to rip and replace. It is a focused add-on that does one expensive job well — getting the address right — and hands the verified result to your workflow by REST API or signed webhook, alongside whatever you use for scheduling and invoicing. Native connectors and Zapier are on the roadmap. Pricing is published and flat, starting at $49/month with a free trial.

What good looks like

A reliable system never silently invents an address. If a caller gives a street that cannot be validated, the right behavior is "please confirm" — not sending a vehicle into the void. The first wrong trip you prevent usually pays for the month.