Back to home
Integration

Verified addresses from your Dialpad calls

HearLoc works with your Dialpad call recordings: send the recording to HearLoc and get back a validated, dispatch-ready address with access notes captured — and only the uncertain calls flagged for review.

Dialpad gives you recordings and a raw transcript. A raw transcript is not a dispatch-ready address, though — it still has to be turned into a single validated location, with the access details, before a truck can roll. HearLoc does that step.

How it works with Dialpad

Send your Dialpad call recordings to HearLoc via our REST API or a recording webhook. HearLoc cross-checks the audio with two speech engines, extracts and labels every address, captures unit numbers and gate codes, validates each against Google Address Validation, and flags only the uncertain calls. A native Dialpad connector is on the roadmap; today the integration runs through our API/webhook plus CSV.

Add-on, not replacement

Keep Dialpad for calling and recording; HearLoc adds the verified-address layer and returns results into your existing dispatch or CRM.

Frequently asked questions

Does HearLoc just reuse the Dialpad transcript?

It can use the recording directly and cross-check it with two speech engines, because a single transcript often mishears the exact digits of an address. The result is a validated address, not raw text.

Is there a native Dialpad connector?

Not yet — it is on the roadmap. Today the integration works via our REST API, signed webhook, and CSV.

What does it cost?

Flat, published plans from $49/month with a free trial, separate from Dialpad.

Get verified addresses from your Dialpad calls

HearLoc is an add-on alongside whatever dispatch/CRM and phone system you already run. Verify addresses from your call recordings by REST API or signed webhook — plans from $49/month with a free trial.

Related: HearLoc vs manual address entry · The true cost of wrong-address dispatch