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Integration

Turn Twilio call recordings into verified addresses

If you record calls with Twilio, HearLoc plugs straight in: each recording becomes a validated, dispatch-ready address with access notes captured and only the uncertain calls flagged for review. Supported today.

Twilio is great at recording and moving calls — but it hands you audio, not a dispatch-ready address. The destination still has to be pulled out of the recording and checked. That is the step HearLoc automates.

How the Twilio integration works

  • Your Twilio call recordings reach HearLoc (supported today).
  • HearLoc transcribes them with two speech engines cross-checked.
  • It extracts every spoken address, labels each by role, and captures unit numbers and gate codes.
  • Each address is validated against Google Address Validation.
  • Only low-confidence calls are flagged for a quick human confirm.

Results back into your workflow

Verified addresses are returned by REST API and signed webhook (CSV export too), so they land in whatever dispatch or CRM you run. HearLoc is an add-on to your Twilio setup, not a replacement for it.

Frequently asked questions

Is the Twilio integration available now?

Yes. Twilio call-recording ingestion is supported today. Results are returned via REST API, signed webhook, and CSV.

Do I have to move off Twilio?

No. HearLoc sits alongside Twilio — you keep recording and routing calls exactly as you do now; HearLoc just turns those recordings into verified addresses.

What does it cost on top of Twilio?

Flat, published HearLoc plans from $49/month with a free trial, separate from your Twilio usage.

Turn your Twilio recordings into verified addresses

HearLoc is an add-on alongside whatever dispatch/CRM and phone system you already run. Verify addresses from your call recordings by REST API or signed webhook — plans from $49/month with a free trial.

Related: HearLoc vs manual address entry · The true cost of wrong-address dispatch